This Privacy and Data Protection Policy is intended to comply with the national and European law in force, in order to protect the data and privacy of natural persons in the process of using them on our website, or in any other interaction with Casa Alva in which these data are used.
Objetivo: O objetivo do processamento dos dados fornecidos pelo utilizador é a gestão da/s reservas efetuadas pelo utilizador/cliente, e/ou responder às perguntas/solicitações apresentadas pelo mesmo ou, caso exista consentimento, para o desenvolvimento de ações comerciais ou de marketing.
Data Controller (Casa Alva Management)/Security: Casa Alva Management will be the Hospitality Manager who will provide the user with the service requested. Identification and contact details are available on the website/Facebook page where you made the booking so that you can contact us. The company’s identification data will also appear on the invoice/receipt we send. And they are identified below:
Phone: +351 918 032 176
E-mail: info@casa-alva.com
Address: Monte das Taliscas, Caeiros de Baixo, cx.p.422 M, 8670-130 Aljezur, Faro – Aljezur Algarve, PORTUGAL
Casa Alva Management is committed to taking all reasonable and appropriate measures to protect stored personal information from misuse, accidental or unlawful alteration, loss and unauthorized disclosure or access. To this purpose, there are security rules and procedures aimed at protecting your personal data, as well as preventing unauthorized access to the data, its improper use, or its disclosure, loss or destruction.
Personal data will never be transferred to a third country outside the EEA (European Economic Area).
Direitos dos titulares de dados:Os titulares de dados podem exercer os seus direitos de acesso, retificação, cancelamento e oposição enviando um e-mail ou por meio de carta para os detalhes de contato em nosso site de reservas e em nossas faturas.
The competent supervisory authority: If a data subject considers their rights to be affected, they can also turn to the competent supervisory authority of the Member State concerned. More information at: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en
Personal data: how we collect it and what we do with it:
Personal data means any information relating to a natural person which can be directly identified or which makes that person identifiable, directly or indirectly, in particular by reference to an identifier.
Some personal data may be collected when you contact Casa Alva, for example, when we have to respond to requests from potential users of our site or accommodation, or when you fill in the booking form, or when you fill in the form for a comment on the site, or when you fill in the check-in form.
The data provided is usually: Full name, address of residence and country of residence, date of birth and place of birth and country, e-mail and telephone contacts, as well as the data required to make the type of payment the user/customer chooses.
The information collected for the management of the contact process and/or the completion of the reservation is kept for 12 months.
In the event that Casa Alva is interested in the possible transmission of information/marketing or commercial purposes, the user/customer’s consent will have been requested and the information will continue to be stored beyond 12 months. In the event of a refusal, no further information of this kind will be sent.
Data from an entity other than the user: When the user provides us with personal data belonging to another subject, the user is responsible for such acts, as well as for obtaining the respective consent of the other subject for the provision of their data.
Cancellation of consent to store personal data or to send Casa Alva information/marketing or commercials
As a rule, your data will be kept for 12 months. However, if you have consented to receive marketing and/or commercial information, your data will be stored until you revoke your consent.
If you wish to cancel the consent previously given or change the data to receive information/marketing or commercial information from Casa Alva, simply send us an e-mail or a letter to the official Casa Alva address:
or
– Monte das Taliscas, Caixa Postal 422 M, Caeiros de Baixo, 8670-131 Aljezur.
Glossary and Technical Specifications
We collect your data automatically through cookies, in accordance with your browser’s cookie settings. We may use data from your use of our Sites to improve communication with you or the services we provide.
Cookie Policy
What is a cookie?
A “cookie” is an information file that is stored on your computer’s hard drive and which records your browsing on a website so that, when you visit that site again, you can be presented with personalized options based on the information stored about your last visit. We may also use cookies on our website to analyze traffic and for advertising and marketing purposes, which do not harm your system. If you want to check or change the type of cookies you accept, you can do so in your browser settings.
How do we use cookies?
We use cookies to track your use of our website. This allows us to understand how you use the site and to track any patterns that emerge individually or from larger groups, which will help us to develop and improve our site and services in response to what our visitors want and need.
The cookies are:
– Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a site without having to log in to each page, but they do not collect any information from your computer;
– Persistent cookies: these are stored as a file on your computer and remain when you close your web browser. The cookie can be read by the site that created it when you visit that site again. We use persistent cookies from Google Analytics, Facebook and Mailchimp;
– Strictly necessary cookies: These are essential to enable you to use the site effectively and cannot be disabled. Without these cookies, the services available to you on the site cannot be provided. These cookies do not collect information about you that can be used for marketing purposes;
– Performance cookies: These cookies allow us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular;
– Functionality cookies: These allow our site to remember the choices you make (such as your username, language or region you are in) and provide enhanced functionality. For example, we may provide you with relevant news or updates on our website. These cookies can also be used to remember changes you have made to text size, font and other parts of web pages that you can customize. They can also be used to provide services you have requested, such as viewing a video. The information these cookies collect is usually anonymized;
– Personalization cookies: These cookies are persistent (for as long as you are registered with us) and mean that when you log in or return to the site you may see similar information to that which you consulted previously.
We only collect the data necessary to guarantee a good experience when using the Site and to allow you to take advantage of all the potential and features offered by it, as well as to help us manage the services we provide. This includes information such as how you use our site, how often you access it, your browser type, your IP address, the location from which you visit our site, the language you choose to view it in and the times when our site is most popular, as well as other information more fully described in our cookie policy below. If you contact us through the website, we will collect any information you provide, such as your name and contact details by filling in the contact form.
When you visit our Site there is certain information that we may collect automatically, whether or not you decide to use our services. This includes your IP address, the date, times and frequency with which you access our website and how you browse its content, all as set out in the cookie policy below. We will also collect data from you when you contact us through the Site.
Our website may occasionally contain links, banners or other hypertext links to websites and services of other entities, which have their own privacy policies, and/or services provided by third parties installed on your device may allow access to information contained therein. We recommend that our Site Users carefully read the privacy policies of such third parties before submitting any personal data to those websites. Our website has no control over the content of these websites and is therefore not responsible for the content of the privacy policies of these third parties or for the processing of your personal data by them.
